Products & General Information
What kind of products does NuriBloom sell?
NuriBloom manufactures innovative products designed to ease daily chores for modern mothers. Our product lines include carriers for toddlers, toiletry bags, and other accessories meant for use at home and on the go.
Are all items eligible for return?
Most items are, but for hygiene and safety reasons, some items are not eligible for return. These specific products will be clearly marked as non-returnable on their respective product pages.
How can I contact customer support?
You can reach our customer support team via email at info@nuribloom.com or by phone at +15743695746. Our Customer Service Hours are Monday to Friday, 9:00 AM – 5:00 PM (EST). We do our best to reply to all emails within 1–2 business days.
Shipping & Delivery
How much does shipping cost?
We offer free shipping on all orders, with no minimum order requirement.
How long will it take to receive my order?
Order Delivery Time:
0-1 business days to process (US & UK), once processed, it will be delivered by one of our trusted carriers from Time: 5–7 business days (US), 6-12 business days (UK) Monday-Friday
Where do you ship to?
Currently, this shipping policy applies to all US & UK orders
What shipping carriers do you use?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your shipment anytime on our Order Tracking Page: https://nuribloom.com/apps/trackyourorder.
Returns, Refunds & Exchanges
What is your return policy?
We offer a 30-day return window starting from the day you receive your order. To be eligible, items must be unused, in their original condition, and returned with all original packaging, tags, and accessories.
Do I have to pay for return shipping?
If the product is incorrect, defective, or damaged by the carrier, there is no return shipping cost to you. However, for customer remorse returns (e.g., you ordered the wrong item, it doesn't fit, or you no longer want it), you are responsible for the actual return shipping cost. Original shipping costs are non-refundable.
Are there any restocking fees?
No, we do not charge any restocking fees ($0).
Can I exchange an item?
Yes, we accept exchanges! If you would like to exchange an item for a different size, color, or product, please contact us at info@nuribloom.com, and we will assist you.
Can I cancel my order?
You may cancel your order within 24 hours of placing it by contacting us at info@nuribloom.com with your order number. Once your order has been dispatched, cancellation is no longer possible.
How long does it take to get my refund?
You may cancel your order within 24 hours of placing it by contacting us at info@nuribloom.com with your order number. Once your order has been dispatched, cancellation is no longer possible.
